Politique d’expédition

Thank you for choosing DIN's Warehouse Deals! We are pleased to offer free shipping on orders over $75 within Canada. 🇨🇦

Please review our shipping policy below:

  1. Eligibility: Free shipping is available for orders with a subtotal (excluding taxes) equal to or exceeding $75 CAD. Exceptions apply to high shipping rate zones (NL, PEI, NB, YT, NWT, NVT)

  2. Shipping Methods: We will select the most suitable shipping method based on factors such as weight, size, and destination. Typically, orders eligible for free shipping will be shipped via standard ground shipping.

  3. Shipping Destinations: Our free shipping policy applies to orders shipped within Canada only. For international shipping, additional charges may apply, and separate policies will be provided during the checkout process.

  4. Order Processing Time: We strive to process and ship orders as quickly as possible. Please allow 2-5 business days for order processing before shipment. Note that this processing time may be subject to change during peak seasons or promotional periods.

  5. Estimated Delivery Time: The estimated delivery time will vary depending on the destination and shipping method selected. Typically, orders shipped within Canada can be expected to arrive within 3-9 business days after the order has been processed and shipped.

  6. Tracking Information: Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment online.

  7. Exceptions and Exclusions: The free shipping policy may not apply to certain items that require special handling, oversized items, or products with specific shipping restrictions. In such cases, additional shipping charges or alternative shipping methods may be required. This information will be clearly communicated during the checkout process.

  8. Order Modifications and Cancellations: If you need to modify or cancel your order, please contact our customer service as soon as possible. Once an order has been shipped, modifications or cancellations may not be possible, and our standard return and refund policy will apply.

  9. Returns and Exchanges: For information on returns, exchanges, and our refund policy, please refer to our dedicated Returns and Refunds policy page.

  10. Refund Policy for Unclaimed Items: In the event a customer misses a package delivery attempt and it's available for pickup at a designated location:
    If the customer fails to pick up the package within the designated period (e.g., 5 days from initial notification), and the package is returned due to customer not collecting the package, we regret to inform that refunds cannot be issued for unclaimed items.

Contact Us: If you have any questions or need further assistance regarding our shipping policy or any other inquiries, please feel free to contact our customer service team. We are here to help!

Note: This shipping policy is subject to change without prior notice. Any updates or modifications will be reflected on our website.

Thank you for choosing us as your shopping destination. We hope you enjoy your experience with us!

 

DINs Warehouse Deals
info@dinswarehousedeals.ca
705 499-7917 (Mon-Fri 10 AM - 5PM)